How do I dispute a charge on my Green Dot card?

How can I dispute a transaction on my Green Dot card?

You can dispute a Green Dot transaction either by calling them at (866) 795-7597, or writing to the customer care department at P.O. Box 5100, Pasadena, California 91117 as soon as possible. You can download a transaction dispute form at Green Dot’s website. What is the NetSpend overdraft limit?

How do I do a chargeback on Green Dot?

Look for the Chargeback Instantly option. Give your transaction and bank details. Write Green Dot as the company you want to get a refund from. Answer our chatbot’s questions and finalize your request.

How do I contact Green Dot?

Contact Green Dot Bank by calling (866) 795-7597 or the number on the back of your Card, by mail at P.O. Box 5100, Pasadena, California 91117, or visit For general information about prepaid accounts, visit

How do I dispute a transaction on card com?

In case of errors or questions about your electronic transactions, call 866-345-4520, fax to 801-396-2665, write to Cardholder Services,, P.O. Box 543000, Omaha, NE 68154, if you think your statement or receipt is wrong or if you need more information about a transaction listed on the statement or receipt.

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How do I file a complaint against Green Dot?

To ensure your complaint is handled timely, please submit it using our online consumer complaint form (here). If you need assistance completing the online form, please contact Federal Reserve Consumer Help Center at 1-888-851-1920.

Can you refund a Green Dot card?

If you cancel your Card within 30 days of its purchase, we will refund your purchase fee, any monthly charge assessed and any remaining value.

Does Green Dot give provisional credit?

If we decide to do this, we will provide a credit to your Card within 10 business days for the amount you think is in Page 8 error, so that you will have the use of the value during the time it takes us to complete the investigation. This type of credit is referred to as a “provisional” credit.

What is meant by dispute transaction?

A disputed transaction is one where a customer questions the validity of a transaction initiated through his/her registered Debit/Credit Card account. … Unauthorized transactions. Excessive charges. Failure by the merchant to deliver goods/products. Defective goods/products.

Can prepaid cards be refunded?

However, most prepaid credit cards—including those issued by Visa and MasterCard (meaning nearly all of them)—are treated just like regular credit cards. This means that you can receive a refund by returning the item as you would when you paid with cash or a debit card.

How do I talk to a live person at account now?

If you feel that you received the offer in error and would like to speak with an AccountNow representative, please call AccountNow Customer Service at 800-708-7166.

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How do I cancel a green dot payment?

To cancel a send money transaction on, go to your Transaction History, click “Cancel”, then confirm the cancelation. If the wrong recipient has already claimed the money, unfortunately the transaction can no longer be canceled and you should attempt to work with that individual to retrieve the funds.