Can I get a refund on Green Dot card?

How long does it take to get a refund on Green Dot card?

Green Dot refunds from merchants can take up to 7 days to be processed.

Does Green Dot refund money?

Green Dot will attempt to recover funds from fraudulent activity, but if the MoneyPak funds have already been transferred, we will not be able to issue a refund. If funds are recovered, we will issue a refund check. Refund checks typically take 7-14 days to arrive.

Can you dispute a charge on Green Dot card?

You can dispute a Green Dot transaction either by calling them at (866) 795-7597, or writing to the customer care department at P.O. Box 5100, Pasadena, California 91117 as soon as possible. You can download a transaction dispute form at Green Dot’s website.

How long does a refund take on prepaid card?

Refunds back to cards (as long as they are reloadable) can take “up to” 30 days. If the refund fails for whatever reason then normally the money bounces back to your paypal account balance.

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Does Green Dot get tax refunds early?

Green Dot is great for tax time and all year long

Get your pay up to 2 days early and government benefits up to 4 days early with ASAP Direct Deposit™.

How do I get money off my temporary Green Dot card?

To withdraw cash from your temporary card, take it to any Visa Member Bank = 95,033 locations. Tell the teller that it is a DEBIT card.

Why did I get a Green Dot card in the mail 2020?

A Green Dot Card is a re-loadable debit card. Police warn these unsolicited cards are “very real.” According to police, someone had to supply your name, address and Social Security Number in order to obtain this “permanent” card, and thereby committed an identity theft.

Where can I cash my Green Dot refund check?

Cash your check while your shop at Walmart

At a Walmart near you, conveniently cash your check at any checkout lane. Must be a pre-printed check like a payroll or government check.

Does Green Dot give provisional credit?

If we decide to do this, we will provide a credit to your Card within 10 business days for the amount you think is in Page 8 error, so that you will have the use of the value during the time it takes us to complete the investigation. This type of credit is referred to as a “provisional” credit.

How do I cancel a transaction on Green Dot?

To cancel a Send Money Transaction on, go to your Transaction History, click “Cancel”, then confirm the cancelation. If the transaction has already been claimed, you cannot cancel it and you will not be refunded.

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How do I file a complaint against Green Dot?

To ensure your complaint is handled timely, please submit it using our online consumer complaint form (here). If you need assistance completing the online form, please contact Federal Reserve Consumer Help Center at 1-888-851-1920.

How do I contact Green Dot?

Contact Green Dot Bank by calling (866) 795-7597 or the number on the back of your Card, by mail at P.O. Box 5100, Pasadena, California 91117, or visit For general information about prepaid accounts, visit